• Front Desk Manager

    Wyndham Garden Edmonton Airport
    Job Description
    • 40 to 44 hours per week - > Salary to be negotiated. • Terms of employment Permanent Full time • Flexible Hours • Start date As soon as possible • Vacancies 1 Vacancy Wyndham Garden Edmonton Airport is currently seeking a Front Desk Manager.This is a full-time position with benefit eligibility after a probationary period.Where timeless classics are woven with modern details. Where business meets pleasure. Where even when youre global, you can experience the local. Designed for the independent traveler seeking balance, theres Four Points.As a member of the Wyndham Garden YEG team, you will have the opportunity to apply your unique talents for the exciting and challenging responsibilities of your position.Our team is dynamic, progressive, and always looking for inventive thinkers to share their ideas and to continue the traditions of innovation and creativity that drives our organization.Job Duties: • Ensure all Front Office staff are performing their proper duties effectively and efficiently • Knowledge of Wyndham system(Starwood Preferred Guest) • Able to work OPERA system • Able to assist the front office team in all front desk related endeavors • Maintaining effective communication of room status and future room status • Responding to individual guests needs as they occur promptly and efficiently • Interfacing of department and self with other departments of hotel ensuring a harmonious working relationship • Having thorough knowledge of hotel facilities, services and amenities • Handling guest requests and concerns in a friendly and professional manner • All other duties as requested by management Qualifications: • A minimum of (2) years working front desk • A minimum of (2) years in a supervisory position • Excellent problem solving, customer service skills and communication skills • Ability to work extended hours/holidays • Maintaining high standards of professionalism, ethics, and attitude towards guests and hotel associates at all times Physical Demands: • Standing/Walking for long periods of time • May be sitting for part of shift • **Must be available to work all shifts including weekends, evenings & holidays***Please Note: This job posting is not an exclusive list of all job functions that will be asked to be performed from time to time. This is only a sample; you may be required to perform other duties as assigned by management.Should you require any assistance, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact ourHuman Resources DepartmentJob Type: Full-timeExperience: • front desk manager: 2 years (Required) • front desk: 2 years (Required) Language: • English (Preferred
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