Parts Manager (4043-046)

Parts Manager

Tracking Code
4034-046

Job Description
Brandt Truck Rigging & Trailers is currently seeking a Parts Manager for our Nisku location. The Parts manager is focused on increasing sales and resultant profits for Brandt Truck Rigging & Trailers, while also enhancing competitiveness in the marketplace and maintaining dealer/customer satisfaction. This position is responsible for the management of parts operations, product support and personnel to maximize returns on investment through optimizing Parts Department processes. 

Duties & Responsibilities

• Accountable for managing all aspects of parts inventory within parts system to ensure parts turn KPIs are met
• Optimize Parts Department processes to ensure internal and external customer satisfaction
• Grow profitable parts sales
• Exercise disciplined expense control to meet or exceed department budget
• Manage parts vendor relationships including service expectations, pricing, inventory requirement and contract negotiation
• Accountable to Lead parts support for other Brandt branches.
• Maintain a high performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment.
• Ensure superior external and internal parts customer service through staff scheduling to cover business hours
• Work with product support and manufacturing groups to source and stock internally manufactured product parts
• Develop annual parts sales business plan and budget to include support to other Brandt branches.
• Work with the Sales departments to maximize cross marketing opportunities.
• Other duties as assigned

• Previous leadership experience in a parts department preferred
• HD Journeyman Parts person ticket considered an asset
• Warehouse management experience considered an asset
• Proven ability to effectively lead a customer focused team to achieve required goals
• Excellent interpersonal and communication skills
• Analytical thinker with strong problem solving and organizational skills
• Experience implementing and streamlining processes
• Change management experience preferred
• Computer skills required